Interview Transcription Services

by U.S. and Canadian Professional Transcribers

We provide extremely accurate interview transcription services for businesses, academic institutions, and media professionals. Contact us to view publicly available samples of our interview transcripts!

Accurate

As a small business founded by a certified transcriptionist, our interview transcription services are more accurate than those of big tech companies. Additionally, we don’t hire inexperienced gig workers, use automated transcription tools, or outsource to overseas agencies whose transcribers aren’t fluent English speakers.

Professional

Our team of freelance transcribers is entirely based in the U.S. and Canada. Our hiring and testing standards are high, with a current pass rate of approximately 15%. Among our team members are graduate students, teachers, and professional editors, as well as certified general and legal transcriptionists.

Flat-rate pricing

We offer per-audio-minute pricing with no hidden fees or surcharges, so you’ll always know up front how much your project will cost. We pay our transcription staff fairly while keeping our pricing competitive with other transcription companies whose transcribers are based in the U.S. and Canada.

OUR SERVICES

Best interview transcription services for businesses and media professionals

We transcribe audio- and video-recorded interviews for the following types of clients and industries:

Businesses and government agencies

We work on a wide variety of transcription projects for businesses and government agencies, including interviews, annual and special meetings, conferences, and Zoom calls. Unlike many transcription services today, we don’t use automated transcription tools or outsource overseas, so you rest confident you’ll never have to waste time editing your completed transcripts.

Journalists, media professionals, and authors

We transcribe one-on-one interviews, press conferences, dictated books, podcasts, and more. Our professional U.S.- and Canada-based transcriptionists are trained in providing clean-verbatim interview transcription services, which captures the heart of your message while pruning poor grammar and meaningless repetition.

Podcasters

Transcribing your podcasts is the best way to make your message accessible to a wider audience – and when it comes down to human transcription services versus an AI transcription tool, humans win every time. We’ve transcribed podcasts across a wide variety of subjects, including politics, marketing, agriculture, accessibility … even classical music!

Universities and research institutions

As a preferred supplier for our local university, academic transcription services are our specialty. We work with researchers, graduate students, academic faculty, and professors to transcribe qualitative research, focus groups, panels, and lectures. If you don’t have a confidentiality agreement on hand for your study, we’ll prepare a standard one for you at no cost. If you’re applying for a research grant, we can also provide a formal quote.

E-learning companies

Your customers deserve the best in digital accessibility and quality-control standards. For best results, skip the AI tools and hire a professional transcription team to transcribe your online course content and training materials. Our team of North America-based professional transcriptionists will ensure that your transcripts and captions are ready to publish every time.

Film, radio, and entertainment

Don’t make the mistake of outsourcing your captions to AI transcription software or a team of inexperienced gig workers. For best results, hire a locally based professional interview transcription service. All our transcriptionists are U.S. and Canada based, with many years of experience transcribing documentaries, YouTube videos, celebrity interviews, podcasts, and more. We can work with audio and video formats.

Private investigators and law firms

We transcribe workplace investigation interviews, hearings, depositions, witness interviews, residential tenancy disputes, phone calls, and more for private investigators and attorneys. Our team of professional transcriptionists is skilled at transcribing in the true verbatim style (with um’s and uh’s included) to represent the original dictation as closely as possible.

Insurance companies

We’ve transcribed a variety of interviews for insurance companies and claims adjusters, including verbatim witness statements for car accident insurance claims. Our team is trained in true verbatim transcription – that is, with um’s, uh’s, and other utterances transcribed – so you can rest assured your transcript will be true to the original interview.

Contact us

Interested in learning more or requesting a quote? Send us a message via the form and we’ll get back to you shortly.

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FAQ about our service

Our audio-to-text pricing depends on a range of factors, including audio quality, number of speakers, extras such as timestamps, and whether you need clean verbatim or true verbatim transcription.

We offer a lower price for clean verbatim transcription – that is, a lightly edited style of transcription with um’s, uh’s, and other meaningless filler omitted. (Most of our interview transcription clients prefer this style of transcription, as it’s cleaner and easier to read.)

Once we understand the details about your project, we’ll typically quote a per-audio-minute rate.

As a transcriptionist-run company, we value our staff and pay them fairly. As such, we don’t pretend to offer rates on par with an AI transcription tool.* What we do offer is transcription services done right the first time, so you won’t have to waste time looking for another company or editing near-incomprehensible transcripts.

*Such low rates strongly indicate that a company is outsourcing to non-native speakers and/or paying their staff far below minimum wage.

If your interview transcription project requires a confidentiality agreement, we’ll review and sign it prior to receiving your audio or video.

If you don’t have a confidentiality agreement, we can prepare one for you, based on a standard agreement that most research universities use with transcription suppliers.

We recommend using MP3s for audio and MP4s for video; however, most common media formats work just fine. Contact us if you have questions!

When you have audio or video files ready for transcription, you can send them to us using our secure E2EE upload portal. Alternatively, some clients prefer to share files with us using an internal document management system or other file transfer software.

We’ll send completed transcripts to you via a secure E2EE file transfer system.

Request a quote today.

We look forward to speaking with you!

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